Become a Partner Store
  • What requirements are needed to be a partner store owner?
    To be a partner store, you must own a convenience store. Second, you must be interested in ecommerce and eager to learn new things. Third, there is no MadeForMe parter store in your area.
  • How can I apply to be a partner store?
    Application is easy. Just sign up for free. A MadeForMe representative will follow up with you via email or phone call. After your application is approved, MadeForMe will provide all necessary resources to get your custom-made business started.
  • What shall I do after becoming a partner store?
    After you become a partner store, MadeForMe will launch your website with tens of thousands of custom-made products for sale. With resources and marketing materials provided by MadeForMe, you can start marketing your online store on your social media, in your physical store, and through other channels you have. Second, receive orders placed by your customers for them to pick up. Last but not least, always smile to customers!
  • Launch your website
  • Domain Name
    After you become a partner store, you can customize your MadeForMe subdomain name, or register your own domain name. If you already have a domain name, you can use it for your MadeForMe store too. Your MadeForMe subdomain (for example, mystore.madeforme.us) is free. You have to pay for your own top-level domain name for (example, mystore.com/net/us)
  • Web Hosting
    Web hosting is free for you. MadeForMe pays to a third-party web hosting company for your website.
  • Product Listing
    To save you time, MadeForMe lists all custom-made products on your website.
  • Website maintenance
    MadeForMe provides free website maintenance to you.
  • Marketing your website
  • What shall I do to market my website?
    With resources and marketing materials provided by MadeForMe, you can market your online store on your social media, in your physical store, and through other channels you have. MadeForMe will guide you in your marketing to maximize traffic to your online store, which will result in foot traffic to your physical store.
  • How can you help me market my website?
    To help you get the most out of your marketing efforts, MadeForMe will provide guidance and instructions, marketing material, and search engine optimization (SEO) for local business search and global search.
  • How can my online store help increase foot traffic to my physical store?
    When a customer buys a product from your online store, she wants to pick it up from your physical store to save on shipping. So, sales generated on your online store will result in foot traffic to your physical store, thus increase sales in your physical store too.
  • Does my website supports affiliate program?
    Yes. Your website has all the advanced features for a large-scale ecommerce website, such as affiliate, coupons, group buying, gift cards, vouchers, reward points, and email marketing, etc.
  • How can I integrate my online store with my physical store?
    By integrating your online store with your physical store, you will be ready for the “new retail”, which is the future of retail. Even though such an integration is a technically complex task, including customized programming based on your current store management software, MadeForMe only charges a minimal fee.
  • Can I sell on eBay and Amazon?
    Yes. MadeForMe system is fully integrated with eBay and Amazon. You can easily list all or some products in your online store on eBay and Amazon, just by a few clicks.
  • Handling Orders
  • When an order comes in, does your system automatically notify you?
    Yes, we will receive the order information when there is an order placed on your website. We will then review the order to make sure all information is there for fulfilling the order. If there is any problem with the order or more information is needed for the customization of a product, the MadeForMe system will email your customer and copy you on the message.
  • What shall I do in fulfilling an order?
    Receiving the order for your customer to pick up from your store is basically the only thing you need to do in fulfilling an order.
  • Can I track an order just like a customer?
    Yes, you can. You can track every activity on your website by logging into your admin console. The MadeForMe system offers you many advanced features to simplify your work while meeting your management needs.
  • What can I do if an order goes wrong?
    Businesses selling customized goods normally do not offer guarantees, and do not accept returns. MadeForMe is proudly changing this practice. We stand behind our products, and our customization work. We will give your customer a full refund within 15 days of receiving her order, in any of the situations below:
    1.The custom product the customer receive is materially different from what she created at MadeForMe.us,
    2.The custom product the customer receive is flawed.
    3.The order arrives later than the date we promised.

    What the customer needs to do is just to notify you before she returns any goods to you, and you pass this information to us, so that we can handle it quickly and accurately.
  • Customer Service
  • How can I handle online customer questions?
    To make your life easy, you don’t handle online customer questions. If a customer asks a question on your website, a MadeForMe representative will answer her question, assisted by the MadeForMe chatbot.
  • What if I can’t answer a customer question in my physical store?
    It’s normal if you can’t answer a customer question about a specific product in your physical store. But it would be awkward and the customer would not have a good experience. To enable you to answer any question about any product on your website, MadeForMe offers you its smart chatbot. You just need to key in the question on your computer or phone, the answer will pop up right away.
  • How can I handle a customer return?
    Businesses selling customized goods normally do not offer guarantees, and do not accept returns. MadeForMe is proudly changing this practice. We stand behind our products, and our customization work. We will give your customer a full refund within 15 days of receiving her order, in any of the situations below:
    1.The custom product the customer receive is materially different from what she created at MadeForMe.us,
    2.The custom product the customer receive is flawed.
    3.The order arrives later than the date we promised.

    What the customer needs to do is just to notify you before she returns any goods to you, and you pass this information to us, so that we can handle it quickly and accurately.
  • Can I place an order on behalf of a customer?
    Yes, you can.
  • Can I charge a fee if a customer request me to deliver her order to her door?
    Yes, you can, as long as the customer agrees. Any effort to improve customer satisfaction is good for your business.
  • Revenue Sharing
  • What is the revenue sharing ratio between you and me?
    The revenue sharing ration for all partner stores are the same. The partner store takes the lion’s share of the margin. MadeForMe will provide the exact numbers after your registration.
  • When do you make payments to me, and how?
    After the customer receives the product without any complaint, we will credit your share to your account. You can withdraw your money from your account anytime through these ways:
    1.Paypal. We charge US$1.00 per withdrawal regardless of the amount you withdraw. We will send the money from the PayPal website using only our PayPal balance or our bank account so that it’s free for you to receive this money.
    2.Check. We charge a $1.50 fee per check regardless of the amount you withdraw.
    3.Wire transfer. We charge US$2 fee per transfer plus any fee charged by the originating bank and intermediary banks, regardless of the amount you withdraw.
  • How can I benefit if I recommend a store to you?
    If the store you recommend becomes a MadeForMe partner store, you will earn lifetime commissions on this store’s sales generated on its MadeForMe store. Please refer to MadeForMe’s affiliate program for details at https://madeforme.us/affiliate.
  • Geographic Exclusivity
  • Will my exclusivity expire in a certain number of years?
    No, your exclusivity can last forever. Your exclusivity expires if you stop being a MadeForMe partner store, or MadeForMe cancels your partnership due to your violation of the MadeForMe partner store code of ethics.
  • In what situations will I lose my exclusivity?
    Your violation of MadeForMe partner store code ethics, lack of adequate efforts in marketing your website, or failure in reaching minimum annual sales goal for partner stores will result in your loss of your exclusivity.
  • Can I transfer my ownership of my online store to the buyer of my physical store?
    Yes, you can, as long as the new owner agrees to observe the MadeForMe partner store code of ethics.
  • Can I keep my ownership of my online store after I sell my physical store?
    Yes, you can. However, the new owner of your physical store may apply to be a MadeForMe partner store, and we may approve the application.
  • Frequently Asked Questions
  • How is your pricing determined?
    Pricing is determined by the following factors:
    • Base price of a product;
    • Feature(s) or Option(s) requested;
    • Type, size, number of colors and number of locations of printing, as applicable;
    • Number of embroidery locations, size of embroidery, and number of stitches in embroidery, as applicable;
    • Other customization work, as applicable; and
    • Quantities ordered for one order.
    There is no set-up fee or any hidden fee.
  • Is there any requirement of minimum order quantity (MOQ)?
    No. There is no MOQ even for products using screen printing or embroidery. We have a tiered pricing approach. The more you order, the less you pay per item. screen printing or embroidery
  • Can I get help from you with my design?
    Yes, we are always happy to help you with any question about your design. We can also offer you our expert design consultation without any charge.
  • Is it possible for me to get a sample before I place my order?
    We understand that some customers want to see, feel or even try a product before they order. For t-shirts and caps, we will be happy to provide a free sample with your custom design for any order over 200 pieces or $2,000. If you order is under 200 pieces or $2,000, a blank sample is available at a small fee.
  • What happens after I place my order?
    After you place your order, our team will review your order to make sure that your design is ready for making. If we find any errors in your design or have any suggestions we think you might like, we will email you for confirmation. We will then put your design into printing, embroidery, or making. You can visit Track My Order to check the status of your order at any time.
  • When can I receive my order?
    It depends on what product you order, which determines how soon we can get it ready and ship it out, and what shipping method you choose when you check out. The product page has information about how soon a product is ready for shipping, and the checkout page has information about delivery time and cost for various shipping methods. Depending on what product you order, delivery time varies from 3 business days to 14 days.
    If we have a partner store in your neighborhood, we encourage you to pick up your order from our partner store, so that you don’t need to pay any shipping fee. We encourage you to place your order with our partner store in your neighborhood. To find a store near you, please click on our Store Locator.
  • What payment methods do you accept?
    We accept various payment methods, such as credit or debit card (MasterCard, Visa, Amex or Discover), PayPal, Amazon Pay, check, and money order. If you are an established business, you can accept your purchase order. You can choose your payment method during checkout. Please note that we will ship after a check or money order clears, and purchase orders are subject to our review and approval.
  • What can I do if I have a problem with my order?
    Businesses selling customized goods normally do not offer guarantees, and do not accept returns. MadeForMe is proudly changing this practice. We stand behind our products, and our customization work. We will give you a full refund within 15 days of receiving your order, in any of the situations below:
    • The custom product you receive is materially different from what you created at MadeForMe.us,
    • The custom product you receive is flawed.
    • Your order arrives later than the date we promised.
    What you need to do is just to notify us before you return any goods to us, so that we can handle it quickly and accurately.
    Please feel free to chat with us about any questions or concerns, email us, or call us toll free 7 days a week at 1-866-606-9699, Monday-Friday: 8am - 11pm PST, Saturday: 10am - 6pm PST, and Sunday: 10am - 9pm PST.
  • What is Group Order and how can I take advantage of it?
    A group order is a single order placed by a group of people. It allows a group to order together, each having her own choice of option like size or color, but pay separately. Group orders are offered at bulk pricing, significantly lower than regular prices. Please refer to the section under Group Order for more topics.
  • What is Group Buying and how can I take advantage of it?
    Group buying, also known as collective buying and team buying, offers products and services at significantly reduced prices on the condition that a minimum number of buyers make the purchase. Please refer to the section under Group Buying for more topics.
  • Finding the Right Product
  • Product Category
    MadeForMe offers custom-made products in dozens of product categories, from more common categories like t-shirts to more rare categories like furniture. When you look for a base product, you can start with browsing categories, or search by a product name. You can also browse based on how a product is customized - via printing, embroidery or “build-your-own” (selecting features and options you like).
  • Product Size/Dimensions
    Can't decide between a small and a medium? Curious about the fit of the item you want? Check out CustomInk's sizing line ups! Just choose the product you want sizing information on, then click View Sizing Line-UpSM in the lower right. Here, you'll be able to view the product on real people (complete with their height and weight) and see the actual product measurements to make an informed decision about sizing. If there's no sizing line-up for your item, or if you have any other questions about the garment you want, just call a friendly service representative at 1-800-293-4232, and they'll be happy to help you choose the perfect sizes for everyone in your group!
    Click the sizing guide image on the product page
    Find detailed measurements & close-up photos for every size. Print and share with others in your group.
  • Product Attributes & Options
    If you don’t see the exact product you’re looking for, please free feel to call MadeForMe at 1-866-606-9699. There is a good chance that we can source your product at no additional cost.
  • Customizing a Product
  • Online Design Studio
    MadeForMe Online Design Studio is a great online tool that allows customers to design and custom their products. Customers can browse and choose products, add images and texts, and see how the design looks on the same webpage.
  • Printing Options & Processes
    When it comes to printing, you have to consider where to print, what printing method to use, in what tones and colors, and what type of ink to use. You can basically print anywhere on a base product, especially if it’s clothe. These are the things you need to know about printing:
    • Halftone printing. It is a graphic technique that simulates shading through the use of dots. This technique is usually used to print photographic or multi-tonal artwork using only one ink color. Halftone printing can significantly reduce order costs.
    • 4-color process printing. Also called process printing, it is the technique of printing a full spectrum of colors using halftones of only 4 ink colors layered over each other: CMYK (Cyan, Magenta, Yellow, and Key/Black). Some call this printing CMYK color model.
    • Screen printing. Screen printing is a printing technique using a mesh to transfer ink onto a printing surface, except in areas made impermeable to the ink by a blocking stencil. Most printing shops require a minimum order quantity for screen printing because of the extra materials and labor time associated with this printing method.
    • Digital printing. Digital printing is a new printing method that prints a digital image onto a printing surface using a computer. Digital printing allows for photographic print, with much more detail than traditional screen printing.
    • Specialty inks. To meet any of your printing needs, we offer neon ink, foil transfer, glow-in-the-dark ink, metallic ink, glitter ink, and reflective film.

    • Neon ink is a super-bright fluorescent ink that adds intensity to a design.
    • Foil Transfer provides a reflective surface on an object. It’s a metallic facing adhered to the object with clear adhesive ink. It’s bright and reflective, normally in silver and gold. The transfers are .
    • Glow-in-the-dark ink, as the name suggests, is for a color effect that glows in the dark. It applies a translucent treatment that is printed over a base of white ink. Glow-in-the-dark ink appears off-white in the light, and a glowing lime green in the dark.
    • Metallic ink is to have a metallic surface in a design. Normally in silver and gold, metallic ink is available in a variety of colors. Because it is thicker than normal, metallic ink is a perfect option if there are no small details to fill.
    • Glitter ink is to have sparkle in a design. The glitter it produces sends out an exciting and versatile message.
    • Reflective film reflects any bright light. It’s perfect if you are looking for high-visibility. It works best for a simple design in larger areas of print.

    To inquire about any specialty ink, please email us at saleATmadeformeDOTus, or call our Sales Department toll free at 1-866-606-9699. Our customer representatives can give you free consultations based on your unique design.
  • Embroidery Options & Processes
    Embroidery is to sew logo or design directly into the fabric using decorative needlework. Its cost is determined by the base product, number of embroidery locations, and thread count. Embroidery is usually applied to heavier garments and caps, to create attractive and branded apparel for businesses. Some individuals request embroidery customization too.
  • Build-your-own-product
    Build-your-own-product is a much more customization process than printing and embroidery. It’s the future of custom-making. Via MadeForMe build-your-own-product, you can decide on material, components, attribute and options of a product. MadeForMe also offers making product prototypes per customer prototype design, and molding service as well.
  • Ordering
  • Pricing
    Pricing is determined by the following factors:
    • Base price of a product;
    • Feature(s) or Option(s) requested;
    • Type, size, number of colors and number of locations of printing, as applicable;
    • Number of embroidery locations, size of embroidery, and number of stitches in embroidery, as applicable;
    • Other customization work, as applicable; and
    • Quantities ordered for one order.

    There is no set-up fee or any hidden fee.
  • Price Quote
    MadeForMe uses a tiered pricing system, which means the more you order, the lower the price. You can learn the price by changing the order number on the product page. If your order quantity is larger, and you want a bargain, you can email us at quoteATmadeformeDOTus, or call us toll free at 1-866-606-9699.
  • No Minimum Order
    No. There is no MOQ even for products using screen printing or embroidery. We have a tiered pricing approach. The more you order, the less you pay per item.
  • Payment Methods
    We accept various payment methods, such as credit or debit card (MasterCard, Visa, Amex or Discover), PayPal, Amazon Pay, check, and money order. If you are an established business, you can accept your purchase order. You can choose your payment method during checkout. Please note that we will ship after a check or money order clears, and purchase orders are subject to our review and approval.
  • Group Buying
  • What is group buying?
    Group buying, also known as collective buying and team buying, offers products and services at significantly reduced prices on the condition that a minimum number of buyers make the purchase.
  • How can I participate in group buying?
    You need to register your account with MadeForMe first, you can then place your order on a product under the Group Buying category. After you enter your payment details for an item, you can wait for confirmation from MadeForMe. When the number of buyers for this item reaches the minimum number of buyers required to validate the deal, you will receive a confirmation email and a voucher will be sent to your inbox.
  • Group Order
  • What is group order?
    A group order is a single order placed by a group of people. It allows a group to order together, each having her own choice of option like size or color, but pay separately. Group orders are offered at bulk pricing, significantly lower than regular prices.
  • How can I place a group order?
    By using the Group Order Form, you can easily place a group order. The Group Order Form enables you to 1) invite your friends and family, 2) collect sizes and payments online, and 3) track activity and order in your account.
  • Shipping, Delivery & Returns
  • Shipping Options
    The product page has information about how soon a product is ready for shipping, and the checkout page has information about delivery time and cost for various shipping methods. Depending on what product you order, delivery time varies from 3 business days to 14 days.
    If we have a partner store in your neighborhood, we encourage you to pick up your order from our partner store, so that you don’t need to pay any shipping fee. We encourage you to place your order with our partner store in your neighborhood. To find a store near you, please click on our Store Locator.
  • Store Pickup
    If there is a MadeForMe partner store in your area, pickup is available during store hours, and there is no shipping fee on your order. To see if there is a store near you, please click on our Store Locator.
  • Track your shipment
    You can track your order by signing in your account, and clicking on the “Order Status” tab.
  • Return Policy
    Generally, customized goods are not accompanied by guarantees, but with MadeForMe, you have our guarantees. We stand behind our products. We offer full refund for any return if the product you receive differs materially from what you created at madeforme.us, otherwise flawed, or if your order arrives later than promised. In such cases, you can return the custom goods for a full refund, within 15 days of receiving your order. To ensure that your return is handled quickly and accurately, please notify us before returning any goods .
    Please feel free to chat with us about any questions or concerns, email us, or call us toll free 7 days a week at 1-866-606-9699, Monday-Friday: 8am - 11pm PST, Saturday: 10am - 6pm PST, and Sunday: 10am - 9pm PST.
  • Free MadeForMe Design Services
  • What can we do for free?
    We offer a lot of free services to help your design and enhancement your design quality. For example, if you are customizing text and image on a t-shirt, we can help you solve problems like design alignment, layering issues, line thickness for printability, design sizing problems, spelling errors, alphabetical order, and uneven text warps, etc.
  • What we can’t do for free?
    Even though we offer a lot of free designs for our customers. We cannot design per your requirement for free. Customized design work by our designers is available for a fee.
  • How and why we redraw or recreate your image?
    A photograph is a great addition to any design, but its resolution may not be high enough for direct print. In these situations, we will redraw or even recreate your image after we obtain your approval. Please note that since our expert artists are reworking the image, there are different directions they can take. Rest assured that their final work will be subject to your approval.
  • Customer service hours
    Please feel free to chat with us about any questions or concerns, email us, or call us toll free 7 days a week at 1-866-606-9699, Monday-Friday: 8am - 11pm PST, Saturday: 10am - 6pm PST, and Sunday: 10am - 9pm PST.
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